Privacy Policy

1. Data controller

The controller of personal data collected through this website is:

BETWEENSROOTS, Lda
Rua da Bouça Nº 48
4990-755 Seara
Ponte de Lima – Portugal
Tax Identification Number (NIF): 510600298
Telephone: +351 917 602 414
Email: info@betweenroots.pt
Website: www.pressinhas.betweenroots.pt

2. Personal data processed

Depending on how users interact with the website, personal data processed may include:

name;
email address;
telephone number, where requested or provided;
subject and content of communications;
information voluntarily provided through website forms;
technical data necessary for the operation and security of the website.

Users should not provide personal data that is not necessary for their request.

3. Purposes of processing

Personal data may be processed to:

respond to enquiries and requests for information;
answer questions relating to the establishment, services, meals or other information requested;
deal with requests or business enquiries;
take steps requested by users before entering into a possible contract;
manage contractual relationships where applicable;
comply with legal obligations;
ensure the operation and security of the website;
establish, exercise or defend legal rights where necessary.

4. Legal bases

Depending on the circumstances, processing may be based on:

steps taken at the data subject's request before entering into a contract;
performance of a contract;
compliance with legal obligations;
legitimate interests, where applicable and balanced against the rights and freedoms of data subjects;
consent, where consent is the appropriate legal basis.

5. Forms through Mobirise/Formoid

Forms available on this website use the Mobirise/Formoid service to process and forward messages submitted by users.

When a request is submitted through a form, the information entered is processed through infrastructure associated with this service before being forwarded to the email address configured by the website operator.

This processing is intended to enable the receipt and forwarding of requests submitted through the website.

Processing is intended to be limited to what is necessary for the provision of the relevant services, in accordance with applicable data protection legislation.

6. Email and telephone contacts

When users contact the controller directly by email or telephone, the information provided will be used to respond to the enquiry and take any steps related to the matter raised.

7. Recipients and service providers

Personal data may, where necessary, be processed by:

technology providers used for the operation of the website and its forms, including Mobirise/Formoid;
website hosting and email providers;
technical maintenance or support providers, where necessary;
professional, administrative, accounting or legal service providers, where applicable;
public authorities or other entities where disclosure is required by law.

Personal data will not be disclosed to third parties for incompatible purposes of their own without an appropriate legal basis.

8. Data retention

Personal data will be retained only for as long as necessary for the purposes for which it was collected, without prejudice to statutory retention periods or periods necessary for the establishment, exercise or defence of legal claims.

9. Security

Appropriate technical and organisational measures are adopted to protect personal data against unauthorised access, loss, alteration, disclosure or improper destruction.

However, no electronic transmission or storage system can guarantee absolute security.

10. Data subject rights

Subject to the conditions established by applicable law, data subjects may exercise rights including access, rectification, erasure, restriction of processing, objection and portability, and may withdraw consent where processing is based on consent.

Requests may be sent to:

info@betweenroots.pt

11. Complaints

Data subjects have the right to lodge a complaint with the competent supervisory authority.

In Portugal, the supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD).

12. Cookies and external services

The website uses a consent management system that allows users to manage optional cookies.

External content may be provided through services such as YouTube and Google Maps. Where the loading of these services requires consent, they will only be activated after the relevant authorisation has been given.

For further information, please see the Cookie Policy.

13. External links

The website may contain links to third-party websites or platforms.

BETWEENSROOTS, Lda does not control the privacy policies or practices of those external websites. Users should therefore consult the policies provided by the respective third parties.

14. Changes

This Privacy Policy may be updated to reflect legal, technical or service-related changes.

Last updated: October 2026.